Plastic still on the back cover plates and the truss rod cover. No dings or scratches, solid 9/10 with very little use. 10-73 fresh set up F# tuning, ready to go. No case, will pack in a smaller box bubble wrapped in an another acoustic sized box with a ridiculous amount of bubble wrap. It’s the way I got it shipped to me, I will put insurance on the guitar for the value. Any problems, you take it up with the shipping company. No returns. I assure you the guitar is in mint condition and has been well kept and taken care of, just like all my others. I have 25 guitars and I’m just thinning it down a bit.